Returns & Exchanges
We want you to love your Coconut Lane treats, but if you're not 100% satisfied, you can return your items within 30 days of delivery. Please ensure products are in their original packaging and unused condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original Coconut Lane packaging, ensuring all tags and protective films remain intact.
Ship It Back
Print your prepaid shipping label from the portal and drop your package off at any authorized collection point or post office.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing